Frequently Asked Questions
Everything you need to know about shopping with Zubaidas Online.
What are your shipping times and costs?
We offer standard shipping across the country. Orders are typically processed within 24-48 hours and delivered within 3-5 business days. Shipping costs are calculated at checkout based on your location.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our fashion collections.
What payment methods do you accept?
Zubaidas Online accepts all major credit and debit cards, including Visa and Mastercard, as well as secure online payment gateways and Cash on Delivery (COD) in select regions.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting, slight variations in color may occur.